Meshwork Consulting
Monthly Archives: February 2010
Building Customer Confidence the Express Scripts Way
Posted on by meshworkconsulting
Talk about irony and timing. Earlier this week I posted a Tweet, denouncing my health insurance carrier’s former prescription partner, Express Scripts, owned by an Andy Mayer. I won’t bore you with the details, but Express Scripts claims not to…
Read MoreCategory: fundamentals, great reading, social media Tags: Brands, customer service
5 Questions to Help Maintain a Positive Social-Media Persona
Posted on by meshworkconsulting
This is right on target. This is a bit long, but it’s what I always remind my clients. Social media is all about authenticity and meaningful engagement that best represents your brand. Your wait staff is your customer’s connection with…
Read MoreCategory: great reading, social media Tags: Brands, social media, strategy
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